The following Public Holidays attract a 50% surcharge. All other public holidays and school holidays are surcharge free. Please note that Standard and Basic Services Only are available for these days:
Christmas Day
New Years Day
Good Friday
. Dog Walking /Pet sitting cannot be accepted without an initial face to face interview and signing of the service agreement
We reserve the right to refuse bookings for any of the following reasons:
1. Animal displays any form of aggression or antisocial behaviour during initial interview
2. Inappropriate housing or provisions made for the pet’s welfare, health and safety in the clients absence
If we are required to make an extra trip following the initial interview in order to pick up your key this will be charged at a flat rate of $10. Keys may be sent by courier or mailed anonymously to us at your own cost